Price match guarantee:

We work very hard to ensure that we offer the absolute best prices online for all of our printers including Tevo 3D printer kits. If you find another online store that offers a lower price than us on Tevo 3D printers for sale, please let us know and we will refund your original payment for the difference. Read More

30 day price assurance guarantee:

We want you to feel confident that you are getting the absolute best price for the product. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date, we will refund the difference! Read More

Full manufacturer direct warranty:

We are an authorized dealer for all our products and comes with the full manufacturer warranty.

Tax free (except California and Nevada):

The price you see is the price you pay but because we operate in California and Nevada we must charge tax in California and Nevada.

Safe & secure online ordering:

We are certified Level 1 PCI DSS compliant. What this means is that we meet all the requirements defined by the Payment Card Industry Security Standards Council. For additional information on PCI Compliance, visit the PCI Compliance Guide website. We also accept payment via Pay Pal, a leader in secure online payment processing.

Best customer service:

We strive to offer the best customer service we can. If you have any questions please let us know by phone or email.

Exclusive deals:

We appreciate each and every customer that comes to our store. We know you have a lot of choices when it comes to your 3D printing purchase. That's why we'd like to show our appreciation by periodically sending out exclusive coupons and deals to our past customers!

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.  If you do not receive tracking information from us within six business days of your order feel free to follow up with us at orders@3dprinteruniverse.com

Domestic Shipping:

We do not ship to P.O. Box.

International Shipping:

Please contact us for international shipping rates

We work very hard to ensure that we offer the absolute best prices online for all of our printers including Tevo 3D printer kits. If you find another online store that offers a lower price than us on Tevo 3D printers for sale, please let us know. We want you to feel confident when you buy a Tevo 3D printer or any of our other printers that you are getting the absolute best price for the product.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors’ website and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The item must ship from the same country.
• The website cannot be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer for the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax or any customs and duties